Woodstock's mayor, council members by ward, city manager, clerk and every department phone number, plus police non-emergency (678-493-4080) and animal control.

Last checked Oct. 6, 2026. Names and numbers come from the City of Woodstock’s Elected Officials and Staff Directory pages. Emergencies: 911.

Woodstock has a council-manager government: voters elect a mayor and six council members, and the council appoints a city manager to run day-to-day operations of more than 200 employees in 10 departments. The main City Hall number is 770-592-6000. City offices are in the City Hall Annex, 12453 Highway 92; council meetings are held in the Chambers at City Center, 8534 Main St.

Who to call first

  • City Hall main line: 770-592-6000
  • Police, not an emergency: Cherokee County dispatch, 678-493-4080
  • Water outage, leak or sewer emergency: 770-592-6006 during business hours, 770-926-7871 after hours
  • Report a problem (code violations and other city issues): Citizen Request for Action

Mayor and City Council

All seven take voicemail at 770-592-6000, ext. 1003. Email the whole council at mayorandcouncil@woodstockga.gov. Not sure of your ward? Use the city’s ward map.

Seat Name Email Term ends
Mayor Michael Caldwell mcaldwell@woodstockga.gov Dec. 31, 2029
Ward 1 Warren Johnson wjohnson@woodstockga.gov Dec. 31, 2029
Ward 2 David Potts dpotts@woodstockga.gov Dec. 31, 2027
Ward 3 Colin Ake cake@woodstockga.gov Dec. 31, 2029
Ward 4 Tracy K. Collins tcollins@woodstockga.gov Dec. 31, 2027
Ward 5 Brian Wolfe bwolfe@woodstockga.gov Dec. 31, 2029
Ward 6 Rob Usher rusher@woodstockga.gov Dec. 31, 2027

Council members must live in their ward but are elected by voters citywide. Agendas and minutes are on the city’s Public Meeting Portal. Recent zoning hearings before the council have been on Monday evenings at 7 p.m.

City leadership

Office Who Phone
City manager Jeffrey S. Moon 770-592-6001
Deputy city manager Coty Thigpen 770-592-6001
City clerk and administrative services director Robyn Adams 770-592-6000, ext. 1011
Deputy city clerk Sandy Henry 770-592-6000, ext. 1011
Police chief Roland Castro Records: 770-592-6030
Fire chief Shane Dobson 770-926-2302

The City Clerk’s Office handles open records requests, which can also be filed through the city’s online records portal.

Departments

Department Phone
Community Development (building permits, business licenses, planning) 770-592-6054
Economic Development 770-592-6056
Finance 770-592-6003
Property tax (city bill) 770-592-6051
Water and sewer billing, start or stop service 770-592-6006
Public Works (streets, stormwater) 770-592-6006
Parks and Recreation 770-517-6788
Municipal Court 770-592-6025
Communications and public information 770-592-6000, ext. 1012
Human Resources 770-592-6007
Information Technology and GIS 770-592-6033

Water and sewer billing office hours are Monday to Friday, 8 a.m. to 4 p.m.

Police and public safety

  • Emergency: 911
  • Non-emergency police calls: Cherokee County dispatch, 678-493-4080
  • Woodstock Police records (reports): 770-592-6030, Monday to Friday 8 a.m. to 5 p.m., 12453 Highway 92
  • Anonymous tip line: 770-592-6021
  • Fire Department: 770-926-2302

Animal control and code enforcement

Animal control is provided by Cherokee County Animal Control, part of the County Marshal’s Office: 678-493-6200 on weekdays. Nights and weekends, call 678-493-4080 and ask for an animal control officer to be dispatched. The county animal shelter is at 770-345-7270.

Code enforcement (overgrown lots, junk, illegal signs, work without permits) is handled by the city’s Code Enforcement Division in Community Development. File complaints through the Citizen Request for Action portal or call 770-592-6054.

Not run by the city

Service Who to call
Trash and recycling pickup Red Oak Sanitation, 678-455-7819
County tax bill, car tags Cherokee County Tax Commissioner, 678-493-6400
Elections Cherokee County Elections, 770-479-0407
Schools Cherokee County School District, 770-479-1871
Power outages Your electric utility; see power outages

What this means for you

  • One number gets you to most city offices: 770-592-6000.
  • For police that is not an emergency, call county dispatch at 678-493-4080.
  • Email your council member directly; their addresses are above.

Related: voting, trash and recycling and moving to Woodstock.

Frequently asked questions

What is the phone number for Woodstock City Hall?

The main line is 770-592-6000. City Hall offices are in the City Hall Annex at 12453 Highway 92, and council meetings are held in the Chambers at City Center, 8534 Main St.

Who is the mayor of Woodstock, Georgia?

Michael Caldwell, whose current term runs Jan. 1, 2026, to Dec. 31, 2029. Email mcaldwell@woodstockga.gov or leave a voicemail at 770-592-6000, ext. 1003.

What is the Woodstock police non-emergency number?

Cherokee County dispatch handles Woodstock police calls that are not emergencies: 678-493-4080. The Woodstock Police Department’s records division is 770-592-6030. Call 911 for emergencies.

Who handles animal control in Woodstock?

Cherokee County Animal Control, part of the County Marshal’s Office, at 678-493-6200. After hours, call the sheriff’s non-emergency line, 678-493-4080, and ask for an animal control officer.

How do I find which Woodstock council ward I live in?

Use the city’s online ward map, which also shows whether an address is inside city limits.